Out-of-Warranty Repair Services / Manufacturer Repair

At ENDY AUSTRALIA ('ENDY'), we offer out-of-warranty repair services to ensure that your devices, and your client’s, continue to operate efficiently even after the original manufacturer or extended warranty period has expired.

Get in touch with our expert technical support team to find out which products and technologies are eligible for repair under these services.

IMPORTANT NOTE: REPAIR SERVICES ARE ONLY APPLICABLE TO PRODUCTS PURCHASED THROUGH ENDY AUSTRALIA.

We also work with the Original Equipment Manufacturers (OEMs) to provide repairs of the highest standard. Through receiving repairs conducted by the device’s manufacturer, you receive increased long-term value and lifespan.

Our multi-vendor repair operations cover a range of repairs and component replacements. Additional or specialised services may be negotiated with our support team.

For more information or to request a repair, contact our technical support team through support@endy.com.au or call us at 1300 725 323.

Pricing Quotation

A quotation will be provided after faulty device has been received and inspected by our technical team.

Logistics and Reverse Logistics

After consulting with our technical support team, you will send the defective device back to us (DEVICE ONLY – no accessories).

The Repair process requires that each party pays for one-way shipping.

Customers are responsible for the cost of shipping the device to ENDY for the repair service. But we will cover the cost of shipping the repaired device back to you.

Talk to our friendly support team for more information.

ENDY AUSTRALIA reserves the right to decide to proceed with, or have the final decision about, a repair procedure.

 For further information of ENDY Support Services, visit our RMA Request page or contact us on 1300 725 323 or email to support@endy.com.au. Thank you.